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Support

Home » Support

How to upgrade the plugin

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

When you download an upgrade for MBT, you install it like any other WP plugin. Let me walk you through the process… 1.) Go to your WP Admin panel and click Plugins and click “Add New“. From there, click Upload Plugin.    2.) From there, you’re going to take the zipped folder you received when you purchased your upgrade, and either browse or click and drag it into the uploader. Then activate the plugin once it’s installed. Important: Once you activate it, be sure NOT to delete or deactivate the original MBT plugin. For the upgrade to work, you need both …

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Category: MyBookTable, Support

API key not working

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

Your API Key “” is valid for the MyBookTable Professional Upgrade 3.0. Please ensure that you have the Professional Upgrade installed (), and the most recent version of MyBookTable itself installed. If you could send me a screen shot of your plugins page with all of your MyBookTable plugins showing so that I can see the exact version numbers that would be a big help. Once you have done that, please try entering your API Key and refreshing again. If you are still getting a permissions error, take a screenshot of your MyBookTable settings page where you are entering in …

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Category: MyBookTable, Support

trouble with invalid license key that is actually valid

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

I’ve verified that your license keys are indeed valid. The “Invalid License Key: Unable to connect to server” error is not caused directly by an invalid license key, but instead happens when MyBookTable is unable to connect to our servers to verify that it is indeed a valid license key. This means that there is something stopping your website from talking to our website, which is necessary in order to enable your new features. First I would check that it is not a problem caused by another plugin or the theme on your website. Sometimes improperly coded themes or plugins can interfere …

trouble with invalid license key that is actually validRead More

Category: MyBookTable, Support

trouble with Amazon review steps to check

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

If you do have the most recent versions, please try temporarily disabling your other plugins and changing your theme to a built-in WordPress theme to see if there is some sort of incompatibility with one of them. If you still see problems after this, and you’re sure that you have amazon reviews turned on and your ISBN/ASIN entered correctly, I will have to investigate your site more closely to track down what is causing this.

trouble with Amazon review steps to checkRead More

Category: MyBookTable, Support

widget not showing up on sidebars

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

The lack of sidebars that you are seeing is happening because you have MyBookTable’s Theme Compatibility Mode turned on. This mode works by using your website’s Page theme template on MyBookTable pages in order to make them fit better with the rest of your theme. It appears that your theme by default does not show the sidebar on pages, so that is why it is not showing that sidebar on your archive pages. You can try turning off Compatability Mode in the settings, but this may lead to other worse visual problems on your MyBookTable pages. We have done a lot …

widget not showing up on sidebarsRead More

Category: MyBookTable, Support

Amazon bulk importer not working – use parts of this as explanation

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

The reason you are getting the “Unable to retrieve asin B00RXX81JY from Amazon” is that the book pointed to by B00RXX81JY (Finders Keepers Kindle Edition by Stephen King) is not accessible through the Product Advertising API, which is what MyBookTable uses to retrieve book information from Amazon. It is not clear why Amazon has disabled access to this book through the API, though it may be because the title is not currently available for purchase on their website. To be clear, this is not a bug in MyBookTable or a problem with your website, this is simply caused by Amazon …

Amazon bulk importer not working – use parts of this as explanationRead More

Category: MyBookTable, Support

Can’t find added book on MBT

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

If you go to the MyBookTable dashboard (click the MyBookTable menu entry on the WordPress admin menu) and click the “View your Book Table” link, that should take you to the page that has your books listed on it. If it does not, it is most likely because you have an incompatible plugin or theme on your website that is interfering with MyBookTable. Please try disabling your other plugins and switching to a default WordPress theme, and if this causes the issue to go away, try re-enabling the plugins and theme one at a time until you determine what is causing …

Can’t find added book on MBTRead More

Category: MyBookTable, Support

if you are having trouble with shadow boxes working

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

If you are already running this most recent version and still seeing problems, please try disabling your other plugins temporarily and switching to a default WordPress theme and test to see if your Shadow Box Buy Buttons work then. We have had a few reports of certain Themes causing issues with the Shadow Boxes and we are still working on tracking down the exact cause. If you do find that disabling your theme or a plugin works, please let us know which theme or plugin is causing the problem so that we can investigate the issue further.

if you are having trouble with shadow boxes workingRead More

Category: MyBookTable, Support

When License key is showing invalid – what we need from client

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

Can you send us the MyBookTable API Key that you were provided with that is not working so that we can run some tests to see if it’s working properly, and also provide us with more details about what exactly the error message that you are seeing when you enter it into MyBookTable is?  

When License key is showing invalid – what we need from clientRead More

Category: MyBookTable, Support

How to add a chapter preview

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

If you enter an ISBN or ASIN for your book, you can enable Kindle Instant Preview if Amazon has chapter of your book up for preview: Alternatively, you can use the “Sample Chapter” field to upload a PDF of your book chapter that your readers can download.

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Category: MyBookTable, Support

upgrading MBT

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

You actually need the free version already installed in order to use the upgrade. So no nothing should be lost when you install the new add-on. Just be sure that the only  MBT plugins you’re running are the free version and one of the upgrades. So once both of those are installed then you can go and input your license key. Then all the features will be added. If you try to add the license key before you install the add-on or without the free version it won’t work. 

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Category: MyBookTable, Support

backwards incompatibility – what Tim says

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

My name is Tim Zook, I’m the lead developer for MyBookTable. You’re correct that there are some backwards incompatible changes in MyBookTable 3.0. While we realized that this will require a some amount of work to update for some of our users, it was impossible for us to make the new version 100% backwards compatible due to the new Display Mode system and Section Sorting system in 3.0 that affects how book templates are handled, so we decided to make some general cleanup changes at the same time. Since it was a major point release from 2.0 -> 3.0, this …

backwards incompatibility – what Tim saysRead More

Category: MyBookTable, Support

the first thing to do when trouble with plugin

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

The first thing I would try is to disable your other plugins and any custom theme you have and see if the problem goes away, as it may be an incompatibility with something else that is running on your site. If that doesn’t work, I’ll need to take a closer look at your site specifically in order to diagnose the issue. 

the first thing to do when trouble with pluginRead More

Category: MyBookTable, Support

Canned response for free plugin customers

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

Email support is only for our paying customers. If you are using the free version of one of our plugins you can get support in the WordPress.org help forums. Free Support Links: MyBookTable Support Forum MySpeakingPage Support Forum

Canned response for free plugin customersRead More

Category: MyBookTable, Support

How to change display mode -indiv book and full bk page

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

There are 2 styles of default display mode. It depends on if you are talking about individual books or the table of books. If the individual book – there are 2 modes Storefront and Beautiful Mode. Test them out. They are found under the Publish section of page – see screenshot You can also change the settings of all the pages at once with the buy button view and last of all you can set to grid view on your main book table page

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Category: MyBookTable, Support

How to disable Amazon link

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

1) Make sure any link in the buy now button is removed 2) Make sure there is nothing in your amazon affiliate code either 3) If you have the latest version of MyBookTable the you have Paypal as an option. Just put your link in there and make sure all other button links are not added. 4) If you don’t have the latest version of MBT then you can still put your button code for paypal into the Book Details under the Text version. See example.

How to disable Amazon linkRead More

Category: MyBookTable, Support

Use MBT widget for other thing- ie Best Seller…

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

If you have the MyBookTable wordpress plugin then you have already the widget you need. Just do the following: Go to widgets and find MyBookTable Featured book widget and drag and drop it to your sidebar widget section. See screenshot. Where it says Featured Books you can change it to Best Seller, coming soon etc. Whatever you want, then click Save. You can even use this same widget in different places with different titles.

Use MBT widget for other thing- ie Best Seller…Read More

Category: MyBookTable, Support

Featured book – choose manually steps

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

Let me ask you to check on something first, before I look into this further. Did you follow these steps in choosing a book manually? 1. Click choose manually 2. Select book then click the ADD button right next to it. It will then show that that book is selected. THIS IS IMPORTANT 3. Then click Save.

Featured book – choose manually stepsRead More

Category: MyBookTable, Support

How to Sort Books

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

Depending on the version you are using of MBT, there is a link at the top of the all books admin panel called Sort Books Click on that and then drag and drop your books in the order you want. You have several options Ascending/Descending or manual drag and drop – here is an example screenshot

How to Sort BooksRead More

Category: MyBookTable, Support

How to add affiliate buttons

by Daniel Camomile · In: MyBookTable, Support · on Apr 10, 2020

There is a great video that under the tutorials that shows step by step how to add affiliate. Go to main MyBooktable page on Admin and click more Tutorials. Follow the steps with that tutorial but then when you get to the part about setting up the code on MyBookTable setting. Do the following after you set up the affiliate info. Here is a screenshot of the updated look so you know where to put your info. I hope that helps.  

How to add affiliate buttonsRead More

Category: MyBookTable, Support

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